Servicenow Knowledge Template. Web using the knowledge article templates feature, as a knowledge administrator (a user with knowledge_admin role), you can create article templates, add or customize fields. Add new fields based on how you want to customize and display your content.
Web skip to page content. These templates help create a consistent structure for knowledge articles. In the knowledge base, you can choose a default field and choose what you want to put in. Web using the knowledge article templates feature, as a knowledge administrator (a user with knowledge_admin role), you can create article templates, add or customize fields. Add new fields based on how you want to customize and display your content. Web enforce a knowledge article template at the time of creation procedure 1st option:
Web enforce a knowledge article template at the time of creation procedure 1st option: Web skip to page content. These templates help create a consistent structure for knowledge articles. Web enforce a knowledge article template at the time of creation procedure 1st option: Add new fields based on how you want to customize and display your content. In the knowledge base, you can choose a default field and choose what you want to put in. Web using the knowledge article templates feature, as a knowledge administrator (a user with knowledge_admin role), you can create article templates, add or customize fields.
